This page gives you a complete and transparent overview of how your personal data is collected, stored, and kept secure at Khela Ghor.
Khela Ghor (khelaghor.wine) takes your privacy seriously. We believe that every member's personal data belongs to them. You have the right to know how that information is used, who it is shared with, and how it is protected.
This Privacy Policy provides a full picture of the information collected while you use our platform. When you open an account, play games, or make transactions on Khela Ghor, certain information is collected — what that information is and why it is collected is explained in detail here.
Khela Ghor collects different types of data for different purposes. This data falls into two categories:
A) Information You Provide Directly:
B) Automatically Collected Information:
| Data Type | Purpose of Use | Retention Period |
|---|---|---|
| Name & Identity | KYC Verification & Account Management | 5 Years After Account Closure |
| Contact Information | Providing Notices & Support | For the Duration of Account Activity |
| Payment Information | Transaction Processing | 7 years after account closure |
| Gaming History | Responsible Gaming Monitoring | 3 Years After Account Closure |
| Device & IP Information | Security & Fraud Prevention | 12 months |
| Cookie Data | Improving User Experience | Per session or up to 1 year |
Collected data is used solely for the specific purposes listed below and for no other purpose:
Khela Ghor does not sell your personal data or share it with third parties for advertising purposes. However, data may be shared in a limited number of circumstances:
All third parties operate under our strict confidentiality agreements and may only use the information they receive for the specific purposes defined.
Khela Ghor follows industry-leading technology and processes to keep your data secure:
Khela Ghor uses cookies on the platform to enhance your experience. Cookies are small text files stored in your browser.
You can disable non-essential cookies at any time through your browser settings. Please note that doing so may limit some features of the platform.
As a Khela Ghor member, you have important rights regarding your personal data:
To exercise these rights, email us at support@khelaghor.wine. We will respond within 30 days.
As Khela Ghor is an international platform, your data may sometimes be stored on servers in other countries. In such cases:
Khela Ghor strictly prohibits anyone under the age of 18 from creating an account or using the platform. To our knowledge, no data is collected from minors.
This Privacy Policy may be updated from time to time. When changes are made:
For any privacy-related questions or complaints, please get in touch with us:
Once we receive your complaint, we typically aim 72 Hours to send an initial response.
All data transmissions are secured with bank-grade SSL encryption, making it virtually impossible for hackers to breach.
We never sell your personal data to third parties. Your data is used solely for delivering our services.
Only authorized personnel can access your data, and they are bound by confidentiality agreements.
We do not retain data beyond what is necessary. Once the defined period has passed, information is securely deleted.
Independent security experts regularly audit our systems to ensure there are no vulnerabilities.
You can request to view, correct, or delete your information at any time.
Your personal information is kept under the highest level of security at Khela Ghor. Register with confidence and enjoy the best gaming experience.